All-Inclusive Service Explained: Replacement Device

Maintenance, Parts, Replacement Device

All-inclusive means you don’t have to worry about typical wear-and-tear or defect issues. Tires, brakes, and other components wear out — that’s normal. What matters is how easily it’s handled.

With the Augment subscription, maintenance is included. If something breaks, you receive a replacement scooter so you’re not left stranded. The defective scooter is sent back in the same box and repaired. Afterwards, it goes back into service.

The system works because repairs are centrally organized. Augment works with large service centers that carry out standardized inspections, repairs, and battery balancing. This ensures quality and speed. For you, the result is simple: use your scooter instead of searching for a repair shop.

All-inclusive service is especially worthwhile if you rely on your scooter regularly — for commuting, university, or daily errands. That’s exactly when a breakdown is most frustrating.

FAQ