Published: 26 June 2025
Updated: 26 June 2025
This accessibility statement concerns the service https://augment.eco. The service is subject to the Act on the Provision of Digital Services, which requires public online services to be accessible.
We have assessed the accessibility of the service ourselves.
Partially meets accessibility requirements.
The website does not yet fully comply with all requirements.
Below, we list the identified shortcomings in reference to the Web Content Accessibility Guidelines (WCAG) 2.2. The deficiencies are structured according to the following WCAG categories:
Some visual elements are missing alt text or the text does not accurately describe the content.
Unmet accessibility criteria:
In some parts of the website, the programmatic structure of headings and sections does not follow the visual hierarchy.
Unmet accessibility criteria:
Errors in the order form are indicated only by the color red, without an alternative method to convey the information.
Unmet accessibility criteria:
The contrast between text and background is too low in one section of the product page.
Unmet accessibility criteria:
Using the order form on a very small screen (320x256 CSS pixels) requires two-directional scrolling.
Unmet accessibility criteria:
The order form does not always retain user focus when navigating via keyboard.
Unmet accessibility criteria:
Focus does not always move in a logical order or skips hidden content.
Unmet accessibility criteria:
The purpose of some links may be ambiguous.
Unmet accessibility criteria:
The order form does not use visual indicators like an asterisk (*) to mark required fields.
Unmet accessibility criteria:
For some elements—especially in the order form—the keyboard focus indicator is not visible.
Unmet accessibility criteria:
The order form does not always retain user focus during keyboard navigation.
Unmet accessibility criteria:
Buttons leading to the order form use different expressions across pages and contexts.
Unmet accessibility criteria:
Accessible names and state messages are inadequate in forms.
Unmet accessibility criteria:
Using the service requires use of a physical product, but the accessibility of the available products has not yet been reported.
The augment.eco online store and service, managed by Augment Mobility Ab, enable the purchase and usage of various electric vehicles under a service contract. We strive to provide information, an order process, and product use in accordance with WCAG 2.2 Level A and AA accessibility requirements.
Using the service requires an electric vehicle, such as an electric scooter.
Let us know, and we’ll do our best to fix it. You can contact us via email at:
accessibility@augment.eco
If you notice accessibility issues on the site, first provide feedback to us, the website administrators. We may take up to 14 days to respond. If you are not satisfied with our response, or receive no response within two weeks, you can file a complaint with Traficom (https://www.saavutettavuusvaatimukset.fi/en/user-rights/file-a-complaint-or-request-an-investigation). The website explains how to submit a complaint and how it will be processed.
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus(at)traficom.fi
telephone switchboard 029 534 5000