Well, rental is better than ownership... Fixed fees, free repair coverage and express replacements, not to mention model upgrades and much more.
Because sometimes sharing is not fun.
We’re literally everywhere the post goes...
All-inclusive service. No hidden costs. No surprises.
An issue? We'll replace your e-scooter so you don't have to wait the repair time.
Each year you can level up to our newest e-scooter model.
At the end of your plan, you can also keep your scooter.
Whatever the issue, we'll send a replacement e-scooter to your doorstep within 1-3 days, free of charge. Once you receive the replacement, you can return the original to us in the same box the replacement came in, at no additional cost.
Receive a fresh e-scooter within 1-3 days.
Tires, brake pads, batteries, and more, all covered.
We've got you covered for collisions, falls, etc.
All repairs at no extra charge.
Traditional warranties only cover manufacturing faults. With us all damages and worn-out parts are fixed free of charge. Enjoy!
The cost of repairs. | ||
---|---|---|
With another scooter | With augment+ | |
New rear brake | 75 € | 0 € |
Tyre puncture | 75 € | 0 € |
New tyre | 90 € | 0 € |
Battery replacement | 230 € | 0 € |
Engine repair | 250 € | 0 € |
Something needs replacement?
Everything from battery to brakes, tubes to tires, motor to electronics is covered.
Chat with us.
Get in touch with our customer service via live chat or email. We'll take it from there.
Get a replacement!
Receive a replacement or spare parts at home within 1-3 days.
With augment, wear, tear and breakage is never an issue. Our worry-free Express Replacement Service is included in your fee and all parts are covered: tyres, brakes, motor, battery. No hidden costs, no stress, no worries.
Augment is a way of life – not a lease, rental or rideshare. Welcome to the family!
Start your two-year hassle-free ride. Order your e-scooter online via our country-specific sites and receive home delivery within 1-3 days.
Fill your details & pick your payment schedule.
Get your own e-scooter home in 1-3 days.
Charge and ride.
The Nordic way.
We are a Finnish brand proudly committed to sustainability. Augment is based on a circular economy model that extends the lifespan of e-scooters and significantly reduces electronic waste. Our high Upright Net Impact score (+59) illustrates our desire to have a positive impact on society and the environment.
Not convinced yet? Check out our FAQ to answer all your questions. Or skip the reading and hit us up on the chat.
Can I try out the scooter before I commit?
Yes, you can return your e-scooter within the first 14 days of your subscription.
Do you allow me to pick my payment schedule?
You can. We offer monthly, quarterly, and all-in-one. The longer the time between payments is, the cheaper it is per month – and you can stop worrying about monthly payments.
In sum:
- Monthly: convenient, low monthly rate. Paid every month.
- Quarterly: even lower per month rate. Paid every three months.
- All-in-one: lowest monthly rate, maximal convenience. Paid all at once.
Can I update to a newer model?
Yes. You can get a new, latest model scooter every 12 months against a € 125 fee. This is probably the cheapest way invented to keep riding a brand new scooter.
You can also get a new, latest model scooter for free after 18 months. In both cases a new two-year subscription will start.
Do you offer special deals for business customers?
We happily serve businesses, from entrepreneurs to large corporations. To make the deal even sweeter, business subscriptions are VAT 0% in most countries.
Contact us on the chat or email with any questions you may have, e.g. to arrange a demo, payment options, discounted rates, etc.
I want to buy my scooter. Can I do that?
Yes. If you want to, you can transfer ownership to yourself at any time by paying the remainder of your subscription. (But honestly, we think continuing as a subscriber is a more convenient choice).
How much does riding cost me?
At present, around € 0,30 - € 0,50 / 100 km.
This is based on current electricity prices and the average Augment e-scooters consumption (2kwh / 100 km).
Are special deals available for business customers?
We happily serve businesses, from entrepreneurs to large corporations. To make the deal even sweeter, business subscriptions are VAT 0% in most countries.
Contact us on the chat or email with any questions you may have, e.g. to arrange a demo, payment options, discounted rates, etc.
What if my scooter is stolen?
If your scooter is stolen, you will have to report it to the police, and claim insurance. Then, hit us up on the chat or email, and we'll sort out the rest and get you a new scooter as soon as possible.
ps. We recommend putting a sturdy lock on your scooter. It's also smart to take the battery with you when your scooter is left unattended.
MotoGP.
Our passion for high performance sports is in our DNA and, as a sustainable brand, we always celebrate positive change. This year, we are sponsoring the Red Bull KTM Ajo team in the MotoGP season, inspired by their pledge to move towards non-fossil fuel races.
The Championship is tackling its environmental challenges and MotoGP has announced it will introduce part-sustainable fuels, starting in 2024. The aim being using fully sustainable solutions for the 2027 World Championship season. This partnership is also a way for us to contribute to Ajo Motorsport’s world class repair and maintenance processes, so it can move in the paddock of each Grand Prix in a more sustainable way!