Accessibility Statement
Published: 26 June 2025
Updated: 26 June 2025
This accessibility statement concerns the service https://augment.eco. The service is subject to the Act on the Provision of Digital Services, which requires public online services to be accessible.
We have assessed the accessibility of the service ourselves.
Accessibility Status of the Digital Service
Partially meets accessibility requirements.
Non-accessible Content
The website does not yet fully comply with all requirements.
Below, we list the identified shortcomings in reference to the Web Content Accessibility Guidelines (WCAG) 2.2. The deficiencies are structured according to the following WCAG categories:
- Perceivable
- Operable
- Understandable
- Robust
Perceivable: Images lack proper alt text
Some visual elements are missing alt text or the text does not accurately describe the content.
Unmet accessibility criteria:
- 1.1.1 Non-text Content
Perceivable: Programmatic structure does not match visual presentation
In some parts of the website, the programmatic structure of headings and sections does not follow the visual hierarchy.
Unmet accessibility criteria:
- 1.3.1 Info and Relationships
Perceivable: Form error states are communicated by color alone
Errors in the order form are indicated only by the color red, without an alternative method to convey the information.
Unmet accessibility criteria:
- 1.4.1 Use of Color
Perceivable: Insufficient contrast
The contrast between text and background is too low in one section of the product page.
Unmet accessibility criteria:
- 1.4.3 Contrast (Minimum)
Perceivable: Responsiveness is inadequate on very small screens
Using the order form on a very small screen (320x256 CSS pixels) requires two-directional scrolling.
Unmet accessibility criteria:
- 1.4.10 Reflow
Operable: Keyboard navigation issues
The order form does not always retain user focus when navigating via keyboard.
Unmet accessibility criteria:
- 2.1.1 Keyboard
Operable: Focus order issues in keyboard navigation
Focus does not always move in a logical order or skips hidden content.
Unmet accessibility criteria:
- 2.4.3 Focus Order
Operable: Unclear link purposes
The purpose of some links may be ambiguous.
Unmet accessibility criteria:
- 2.4.4 Link Purpose (In Context)
Operable: Required fields in forms are not clearly indicated
The order form does not use visual indicators like an asterisk (*) to mark required fields.
Unmet accessibility criteria:
- 2.4.6 Headings and Labels
Operable: Focus indicator visibility issues
For some elements—especially in the order form—the keyboard focus indicator is not visible.
Unmet accessibility criteria:
- 2.4.7 Focus Visible
Understandable: Keyboard navigation issues
The order form does not always retain user focus during keyboard navigation.
Unmet accessibility criteria:
- 3.2.1 On Focus
Understandable: Inconsistent button labeling
Buttons leading to the order form use different expressions across pages and contexts.
Unmet accessibility criteria:
- 3.2.4 Consistent Identification
Understandable: Screen reader usability of individual elements is insufficient
Accessible names and state messages are inadequate in forms.
Unmet accessibility criteria:
- 4.1.2 Name, Role, Value
- 4.1.3 Status Messages
Additional Service-Specific Requirements and Other Information
Service-specific additional requirements
Using the service requires use of a physical product, but the accessibility of the available products has not yet been reported.
General Description of the Digital Service
The augment.eco online store and service, managed by Augment Mobility Ab, enable the purchase and usage of various electric vehicles under a service contract. We strive to provide information, an order process, and product use in accordance with WCAG 2.2 Level A and AA accessibility requirements.
Information on the Operation of the Digital Service
Using the service requires an electric vehicle, such as an electric scooter.
Did You Notice an Accessibility Issue in Our Service?
Let us know, and we’ll do our best to fix it. You can contact us via email at:
accessibility@augment.eco
Supervisory Authority
If you notice accessibility issues on the site, first provide feedback to us, the website administrators. We may take up to 14 days to respond. If you are not satisfied with our response, or receive no response within two weeks, you can file a complaint with Traficom (https://www.saavutettavuusvaatimukset.fi/en/user-rights/file-a-complaint-or-request-an-investigation). The website explains how to submit a complaint and how it will be processed.
Supervisory Authority Contact Information:
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus(at)traficom.fi
telephone switchboard 029 534 5000